This Privacy Policy describes how Legacy Industrial Solutions (“we”, “us”, or “our”) collects, uses, and discloses personal information when you visit or make a purchase from LegacyIndustrialSolutions.ca (the “Site”). We are committed to protecting your privacy and handling personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Personal Information We Collect
Device Information
When you visit the Site, we automatically collect certain information about your device. This may include details about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as Device Information.
Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information from you. This information may include your name, billing address, shipping address, payment information (such as credit card details), email address, and phone number. We refer to this information as Order Information.
When we refer to Personal Information in this Privacy Policy, we are referring to both Device Information and Order Information.
How We Collect Information
We collect personal information through the use of technologies such as cookies, log files, web beacons, tags, and pixels. Cookies are data files placed on your device or computer that often include an anonymous unique identifier. Log files track actions occurring on the Site and collect data such as IP addresses, browser types, internet service providers, referring or exit pages, and date and time stamps. Web beacons, tags, and pixels are electronic files used to record information about how users browse the Site.
You can learn more about cookies and how to disable them by visiting http://www.allaboutcookies.org.
How We Use Your Personal Information
We use the Order Information we collect primarily to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices or order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and, when consistent with your preferences, provide you with information or advertising relating to our products or services.
We use the Device Information we collect to help screen for potential security risks and fraud, particularly through IP address analysis, and more generally to improve and optimize the Site. This includes generating analytics about how customers browse and interact with the Site and assessing the effectiveness of our marketing and advertising efforts.
If you submit your contact information through this Site, you acknowledge that your information may be added to our email communication lists. You may unsubscribe from these communications at any time by using the link provided at the bottom of each email.
Advertising and Analytics
As you browse the Site, advertising cookies may be placed on your device so that we can better understand your interests. Through our advertising and analytics partners, including Google, Facebook (Meta), and Shopify, we may display targeted advertisements on other websites based on your previous interaction with our Site.
These technologies do not collect personal information such as your name, email address, postal address, or phone number.
You may opt out of targeted advertising by visiting the following links:
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Facebook: https://www.facebook.com/settings/?tab=ads
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Google: https://www.google.com/settings/ads/anonymous
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Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
Sharing Your Personal Information
We share your personal information with third parties only when necessary to operate our business and provide services to you. This includes sharing information with Shopify, which powers our online store, and with Google Analytics, which helps us understand how customers use the Site. We may also disclose personal information when required to comply with applicable Canadian laws or regulations, respond to lawful requests for information, or protect our legal rights.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.
Your Rights (Canada)
Under Canadian privacy law, you have the right to access the personal information we hold about you and to request corrections if that information is inaccurate or incomplete. You may also request that your personal information be deleted, subject to any legal or contractual obligations that require us to retain certain information.
To exercise these rights, please contact us using the information below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain appropriate business records, unless you request deletion.
Minors
The Site is not intended for individuals under the age of 18.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Any updates will be posted on this page.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at Support@Legacyindustrialsolutions.ca.